EXTENDED XMAS RETURNS - 05/01

XMAS Shopping made easy with SETS

Order before 4pm Mon-Fri for next day delivery!

MATCHING SETS shop now SHOP NOW, PAY LATER WITH KLARNA

SHOP THE LATEST BRANDS

Our customers tell it better than we do!

Excellent

4.7

/ 5

based on 1 067 reviews

Excellent Service and Prompt Exchange

I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club. They had exactly what I wanted in a top and shorts set. The price was really reasonable, so I ordered. A couple of days after I ordered, I realized that I had picked the wrong size. I sent an email not expecting a reply until the next day as it was a bank holiday Monday, but a couple of hours later, I received a reply. They amended my order just before it was due to be collected by DPD. It’s not very often you get decent customer service like that, so thank you again! I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club.... I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club. They had exactly what I wanted in a top and shorts set. The price was really reasonable, so I ordered. A couple of days after I ordered, I realized that I had picked the wrong size. I sent an email not expecting a reply until the next day as it was a bank holiday Monday, but a couple of hours later, I received a reply. They amended my order just before it was due to be collected by DPD. It’s not very often you get decent customer service like that, so thank you again!

Great Prices and Quality

I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very competitive pricing. I received my order in good time; it was all perfect quality, but the fit wasn’t right. I started a return for a refund, slightly worried about the ‘within 10 days’ part with the strikes going on, etc. Need not have worried, refund processed swiftly. Great customer service. I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very... I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very competitive pricing. I received my order in good time; it was all perfect quality, but the fit wasn’t right. I started a return for a refund, slightly worried about the ‘within 10 days’ part with the strikes going on, etc. Need not have worried, refund processed swiftly. Great customer service.

Outstanding Team

Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work. Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The... Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work.

Outstanding Team

Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work. Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The... Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work.

Excellent Customer Service

Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again! Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again! Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again!

Speedy Shipping and Great Products

Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as they did in the pictures. Would definitely recommend this place as they have gear you may not find at other stores. Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as... Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as they did in the pictures. Would definitely recommend this place as they have gear you may not find at other stores.

Great Service and Quality

After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After speaking to the guys at The Tech Club, I returned the item and they resent the correct size with no fuss. Great service, keep it up peeps! After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After... After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After speaking to the guys at The Tech Club, I returned the item and they resent the correct size with no fuss. Great service, keep it up peeps!

Perfect Gift!

Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to get! It was delivered within 2 days and I was kept updated. My son was over the moon with it when it came. Will be buying again. Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to... Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to get! It was delivered within 2 days and I was kept updated. My son was over the moon with it when it came. Will be buying again.

Highly Recommend!

Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service - so helpful. All sorted out in less than a week from when I first ordered. Definitely recommend this company and will use it again!! Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service... Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service - so helpful. All sorted out in less than a week from when I first ordered. Definitely recommend this company and will use it again!!

View All

Frequently asked quastions.

Shipping

How long will it take to get my order?

Our standard delivery time for orders placed before 4pm Monday to Thursday is next day delivery. However, please note that certain items may not be eligible for next day delivery due to varying stock availability or shipping restrictions. We advise that you refer to the product description for accurate delivery times and any additional information. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We are always here to help!

What shipping options do you offer?

  • £5.50 via DPD local next working day service 
  • £15 via DPD local Saturday delivery
  • £12 via DPD local classic Ireland
  • £18 via DPD local international EU countries

 

Additional shipping info

To qualify for next day delivery in the UK, orders must placed before 4pm Monday - Thursday. Any orders placed after 4pm Thursday will be delivered on the next working day.

To use the Saturday delivery method, orders must be placed before Friday at 4pm.

All orders must be signed for upon delivery.

Not going to be in? Use DPD's pick up service via tracking information sent to you, so you can pick up your order from a collection location that is convenient to you.

You can use the 'leave in safe place' option via DPD, however safe delivery of your order will be your responsibility after you have used this option.

For all orders outside of the UK, delivery will take up to 10 working days

Returns and Refunds

What is your returns policy?

At THE TECH CLUB, we accept returns for all products you purchase from our store. We understand that sometimes you may need to return an item, and we want to make this process as easy as possible for you. To be eligible for a refund, you must return the item to us within 14 days of purchase, and the product needs to be in its original packaging. This includes items such as boxed trainers, where the packaging is an essential part of the product.

Please ensure any attached tags are undamaged and attached when returning the item. You also have a legal obligation to take reasonable care of the goods while they are in your possession. Failure to comply with this obligation may result in a right of action against you for compensation.

If you need to return a product due to a defect or fault, please contact us, and we will examine the goods and promptly process your refund. Our refund process takes up to seven working days from the date of return, and the refund will be reimbursed to the same payment method used when purchasing the item.

We also accept exchanges, but a reprocessing fee of £5.50 will be required to cover the costs. Please note that this fee does not apply if the item has been sent to you incorrectly, or the item is faulty. In these situations, we will cover all costs.

If you have any questions about our returns policy or need to contact us, please do not hesitate to email us at contact@thetech-club.co.uk, or you can message us directly on Instagram @_thetechclub.

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed. Please get in touch with us as soon as possible at contact@thetech-club.co.uk to request a cancellation. We will do our best to accommodate your request, but please note that if your order has already been processed and shipped, we may not be able to cancel it. It is important to contact us as soon as possible to increase the likelihood of a successful cancellation.

Getting in touch

How do I contact customer service?

You can contact our customer service team by emailing us at contact@thetech-club.co.uk. Our team will be happy to assist you with any questions or concerns you may have. We strive to respond to all inquiries as quickly as possible.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions from time to time. The best way to stay up to date with our offers is to sign up for our email list. You can find the sign-up form on the footer of our website. Thank you for your interest!