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Our customers tell it better than we do!

Excellent

4.7

/ 5

based on 1 067 reviews

Excellent Service and Prompt Exchange

I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club. They had exactly what I wanted in a top and shorts set. The price was really reasonable, so I ordered. A couple of days after I ordered, I realized that I had picked the wrong size. I sent an email not expecting a reply until the next day as it was a bank holiday Monday, but a couple of hours later, I received a reply. They amended my order just before it was due to be collected by DPD. It’s not very often you get decent customer service like that, so thank you again! I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club.... I was looking for a particular color of Nike Dri-Fit top for my son and came across The Tech Club. They had exactly what I wanted in a top and shorts set. The price was really reasonable, so I ordered. A couple of days after I ordered, I realized that I had picked the wrong size. I sent an email not expecting a reply until the next day as it was a bank holiday Monday, but a couple of hours later, I received a reply. They amended my order just before it was due to be collected by DPD. It’s not very often you get decent customer service like that, so thank you again!

Great Prices and Quality

I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very competitive pricing. I received my order in good time; it was all perfect quality, but the fit wasn’t right. I started a return for a refund, slightly worried about the ‘within 10 days’ part with the strikes going on, etc. Need not have worried, refund processed swiftly. Great customer service. I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very... I was apprehensive about ordering because I’d not heard of the shop, but I went ahead as they have very competitive pricing. I received my order in good time; it was all perfect quality, but the fit wasn’t right. I started a return for a refund, slightly worried about the ‘within 10 days’ part with the strikes going on, etc. Need not have worried, refund processed swiftly. Great customer service.

Outstanding Team

Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work. Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The... Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work.

Outstanding Team

Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work. Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The... Had to contact this team over an issue with a parcel for my grandson for Christmas. No fault of The Tech Club at all. They answered by email swiftly and with care and consideration. What an absolutely amazing team. Thank you, Tech Club. I have gone from very upset to very happy and cannot thank you enough. Keep up the good work.

Excellent Customer Service

Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again! Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again! Ordered a Nike set. Arrived in 48 hours, no problems. Will be ordering again!

Speedy Shipping and Great Products

Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as they did in the pictures. Would definitely recommend this place as they have gear you may not find at other stores. Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as... Order came within 2 days - very speedy shipping. Very happy with the products I purchased; they look exactly as they did in the pictures. Would definitely recommend this place as they have gear you may not find at other stores.

Great Service and Quality

After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After speaking to the guys at The Tech Club, I returned the item and they resent the correct size with no fuss. Great service, keep it up peeps! After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After... After purchasing the Nike mint aeroloft gilet, it turned out to be the incorrect size as it didn’t fit. After speaking to the guys at The Tech Club, I returned the item and they resent the correct size with no fuss. Great service, keep it up peeps!

Perfect Gift!

Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to get! It was delivered within 2 days and I was kept updated. My son was over the moon with it when it came. Will be buying again. Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to... Ordered a Nike t-shirt and shorts set for my son as he wanted a specific color which was hard to get! It was delivered within 2 days and I was kept updated. My son was over the moon with it when it came. Will be buying again.

Highly Recommend!

Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service - so helpful. All sorted out in less than a week from when I first ordered. Definitely recommend this company and will use it again!! Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service... Ordered a tracksuit but needed the next size up for the jacket. Got in touch and received excellent customer service - so helpful. All sorted out in less than a week from when I first ordered. Definitely recommend this company and will use it again!!

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Frequently asked quastions.

Shipping

How long will it take to get my order?

Our standard delivery time for orders placed before 4pm Monday to Thursday is next day delivery. However, please note that certain items may not be eligible for next day delivery due to varying stock availability or shipping restrictions. We advise that you refer to the product description for accurate delivery times and any additional information. If you have any further questions or concerns, please do not hesitate to contact our customer service team. We are always here to help!

What shipping options do you offer?

Shipping options available at checkout! 

•Royal Mail Standard tracked (2 - 3 working days) 

•Royal Mail Tracked Next Day Delivery

 

Additional shipping info

 

To qualify for the shipping service you have selected to processed the same day, your order must be placed before 4PM Monday - Friday.

Any orders placed after 4PM Friday will be dispatched on Monday (Bank Holiday permitting).

Next day delivery order's placed on Friday are likely to be delivered Saturday but cannot be guarenteed.

Returns and Refunds

What is your returns policy?

To make a return or exchange please click here

* If you wish to return a single item from a set, simply select that you are returning the whole set and outline this detail on the form.

RETURNS

We do accept returns for the products you have purchased here at THE TECH CLUB. Any items you wish to receive a refund or exchange on must be returned to us within 14 days of your purchase. We ask that you meet the following requirements to successfully complete your return.

  • Return shipping costs are not covered by The Tech Club.
  • The items need to be in the original packaging where it forms part of the goods, for example boxed items such as trainers. Where an item has tags attached, please ensure these are attached and undamaged upon return.
  • You have a legal obligation to take reasonable care of the goods while they are in your possession. If you don’t comply with this obligation, we may have a right of action against you for compensation. This applies to all, and any goods returned to us.
  • Our returns policy does not affect your statutory rights. If you wish to return items purchased from us claiming they are defective, we will examine the returned goods and contact you for your refund via the details you have provided to resolve the issue and promptly process your refund as soon as possible.
  • All refunds will be reimbursed to you through the same method of which you used to purchase the goods.

 Refunds may take up to 5 working days upon return to be issued and processed to your account. Please contact us via email contact@thetech-club.co.uk with any questions you may have regarding your return.

EXCHANGES

We do accept exchanges, please file for this through the link above. Once we have received your exchange, stock permitting, we will process your exchange at NO extra cost to you. Exchanges are usually processed within 2 working days and shipped back out to you via the Royal Mail 48 Hour service. If you require the tracking number, please email us on contact@thetech-club.co.uk with the subject line - EXCHANGE TRACKING REQUEST.

  • Please note: this does not apply to circumstances whereby an item has been sent to you incorrectly, nor if the item you have received is faulty. We will cover all costs in these circumstances. Please contact us via the email provided above.

Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed. Please get in touch with us as soon as possible at contact@thetech-club.co.uk to request a cancellation. We will do our best to accommodate your request, but please note that if your order has already been processed and shipped, we may not be able to cancel it. It is important to contact us as soon as possible to increase the likelihood of a successful cancellation.

Getting in touch

How do I contact customer service?

You can contact our customer service team by emailing us at contact@thetech-club.co.uk. Our team will be happy to assist you with any questions or concerns you may have. We strive to respond to all inquiries as quickly as possible.

Do you offer any discounts or promotions?

Yes, we offer discounts and promotions from time to time. The best way to stay up to date with our offers is to sign up for our email list. You can find the sign-up form on the footer of our website. Thank you for your interest!